Student Online Learning Support and Services

Regular business hours:
In person:
Phone: 1-510-885-4152 
Email: stsc@csueastbay.edu

Overflow calls, After-hours, weekend, and holiday
Canvas 24/7 Support Hotline: 1-866-325-0853

Access your accounts

Canvas

  • Canvas Support Hotline: 866-325-0853

Other Services

Acceptable Computing Use Policy

Please be aware that, like other computing resources on campus, all Canvas and Blackboard communications are subject to the campus Acceptable Computing Use Policy. Click the link to read the policy.

Online Tutoring Services

  • To access student services offered at Cal State East Bay, visit your one-stop-shop for information on advising, tutoring, financial aid, and more.
  • Assistive Technology Services
  • Accessibility Services
  • Student Health and Counseling provides individual and small-group appointments as well as other wellness related services.
    •   Find tips and tools for everything from your mental and physical health, to friendships and finding balance.
  • Student Equity and Success Programs connects you with campus programs that focus on equity and success. These programs provide services and activities that support low-income, first-generation, historically underrepresented and underserved students.
  • Student Life and Leadership connects you to student government, student organizations, and additional campus resources to support you in your journey at Cal State East Bay.
  • Pioneers for H.O.P.E. assists students who are experiencing food insecurity, homelessness, or other crisis situations.
  • DISC stands for Diversity and Inclusion Student Center. Visit the DISC website for more information on their mission, services, and events.
  • Bay Advisor is the online advising portal that undergraduate students use to find their advisor and make advising appointments. Graduate students should contact their major department directly for advising.
  • The Office of Financial Aid provides information and support for students who are seeking financial aid and/or who have received financial aid awards.

Technology Tools

 

Copyright and Intellectual Property

The CSUEB campus observes copyright laws and guidelines.

This is a link to a PDF file of CSUEB's Intellectual Property Policy

Intellectual Property and Fair Use

Understanding what intellectual property and fair use mean is important, as these issues are related to copyright law and to your own work.

Acceptable Computer Use

Please be aware that, like other computing resources on campus, all Blackboard and Canvas communications are subject to the campus Acceptable Computing Use Policy.