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Emergency Management is responsible for the implementation and maintenance of an All-Hazards Emergency Operations Plan (EOP) and the development and implementation of programs and projects in emergency planning, training, response, and recovery. In the event of an emergency, the Emergency Operations Center (EOC) may be activated to manage and coordinate resources and personnel, make strategic decisions, and to coordinate the flow of information required to effectively manage a large-scale emergency or major disaster.

Emergency Resources

Contact the University Police Department

Cal State East Bay’s University Police Department (UPD) is available to respond to all requests for police services on the Hayward Campus 24 hours a day, 7 days a week, 365 days a year. In an emergency: call 9-1-1, remain calm, give your name, location, nature and type of emergency. All other requests for the UPD, including safety escorts, crime prevention, and lost and found, can be directed to (510) 885-3791. The Concord Center has limited police services during the hours of operation. In an emergency call 9-1-1. All other Concord Center UPD requests should be directed to (925) 602-6737. There are emergency elevator phones and emergency blue light call boxes located on all Cal State East Bay’s campuses to reach the Alameda County dispatch center.

AlertMe – Keep Your Personal Phone and Email Contact Information Current

AlertMe, Cal State East Bay’s emergency notification system, is activated to contact you when there is an immediate threat to safety or health affecting the campus community. The system utilizes phone and email information that you provide in MyCSUEB (for students) or MyHR (for staff/faculty). Emergency notifications can come by text, phone, email or any combination thereof. If you designate a phone as “mobile”, then AlertMe will send text messages to that number. Your AlertMe contact information is refreshed Monday - Friday to ensure you can receive emergency notifications. Please refer to AlertMe FAQ. 

Keep Your Emergency Contact Information Current

It is important that your emergency contact information with Cal State East Bay is current in the event the campus needs to contact your loved ones if you have an  emergency. Emergency contact information can be updated in MyCSUEB (for students) or MyHR (for staff/faculty).

The information contained here is designated to provide you with a snapshot of the Emergency Operations Plan. In the event of an emergency, the Emergency Operations Center (EOC) may be activated to manage and coordinate resources and personnel to make decisions, and to coordinate the flow of information and strategy required to deal effectively with an emergency.