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This page will provide instructors with some possible instructional strategies should there be a disruption in normal campus operations. Instructors should make sure their syllabus is posted in Canvas and encourage all students to get familiar with various Canvas and online conferencing tools. Instructors may want to consider Zoom, text, lectures sent by email or through Canvas, creating online videos or other engagement activities. Below are some support tools the campus offers to help instructors provide virtual instruction, should it be desired or necessary.

• Here is a link directly of the Continuity of Instruction Preparedness Checklist, to access click

• Contact canvas@csueastbay.edu,

• Please check with ITS by submitting a ticket by emailing servicedesk@csueastbay.edu. 

• Please check out this during COVID-19 and share with your students.

• For a list of upcoming workshops and workshop archives, read this

Faculty Support: 

• canvas@csueastbay.edu

Student Support:

• stsc@csueastbay.edu 

24x7 Technical Support for Faculty & Students

Email address: canvas@csueastbay.edu 

Overflow calls, After-hours, weekend, and holiday
Phone: 1-866-325-0853
Live Online Help: 

• You can email Canvas Support canvas@csueastbay.edu
• Or, email one of our instructional designers
  • Cheryl Saelee cheryl.saelee@csueastbay.edu
  • Shara Cheng shara.cheng@csueastbay.edu
  • Serena Kohgadai serena.kohgadai@csueastbay.edu
• Feel free to email Roger Wen roger.wen@csueastbay.edu if you need additional support.
• For inquiry on getting your course certify as quality course visit this webpage. 

NetTutor is a comprehensive online tutoring service for all levels of college courses. Students have the options to use 24/7 1-on-1 tutoring, or leave a question for a tutor. Instructors and students access NetTutor by:

• Selecting “Tools” from the left menu item after log into the Blackboard, then
• Click the “NetTutor” icon.

For more information on NetTutor, please watch their welcome video . For questions or feedback, please contact canvas@csueastbay.edu.

• For steps on how to record on Panopto, watch this quick  or read this .
• For steps on how to add quizzes to an existing Panopto recording, read this .
• For steps on how to view a Panopto recording on a mobile device, read this

Zoom

To activate your CSUEB Zoom account and to access the Zoom settings dashboard you will need to login at:  

• For steps on how to get started with Zoom, read this
• For steps on how to create break out rooms, read Zoom's Help Center .
• For steps on how to add alternative hosts, read Zoom's Help Center
• For additional video tutorials, read Zoom's Help Center .
• For best practices using Zoom, read this one-page .

Other Zoom Resources

• All courses have a "Video Conferencing" link setup on the course menu.
• For steps on how to use Zoom Mobile, read this .

• For information on using Zoom for synchronous instruction, read this .

• For information on using manage Zoom synchronous instruction and Zoom security settings, read this .

Below are How-To guides on adding Group Work, Assignments (with plagiarism tools), Exams, Discussion Boards, and GoReact Assignments.

• Group Work - student interaction
  
  • For steps on how to create groups, watch this quick
    
  • For steps on how to create group discussion boards, watch this quick
  • For steps on how to create a group assignment, watch this quick

• Assignment & Exams - informal and formal assessment
  • For steps on how to create an assignment with a plagiarism tool (SafeAssign), watch this quick
  • For steps on how to add a plagiarism tool assignment (Turnitin), watch this quick
  • For steps on how to create an exam, watch this quick

• Discussion Boards - student interaction and engagement
  • For steps on how to add graded discussion boards, watch this quick
  • (Instructor & Student) For steps on how to record video and post on the discussion board, read this

• GoReact - create student video/presentation assignments
  • For information on the different types of GoReact Assignments, read this
  • For steps on how to add GoReact, read this
  • For steps on how to submit a GoReact Assignment, read this

• For steps on how to use Respondus LockDown Browser, read this .
• For sample syllabus and content area language, read this .  

• For information on how to move face-to-face course activities online, read this .

• For information on using various tools for your course design, visit this webpage.

• For more information on Teaching Remotely, read this article.

• Here is a link directly to Social Work's department Quick Start Guide on Teaching Online, to access click .