Explore their training programs, access valuable resources, and connect with their community to elevate your advising practice. Visit to start your journey towards a more impactful and fulfilling advising experience!
Faculty & Staff Resources
Cal State East Bay is dedicated to supporting its faculty through a comprehensive range of resources designed to foster academic excellence, professional development, and a vibrant campus community. We are committed to creating an enriching environment where faculty can thrive academically and professionally. We continuously seek to enhance these resources to support our dedicated educators and researchers.
Resources for Staff
is committed to creating a supportive and empowering environment where both advisors and students can thrive. By emphasizing a strengths-based approach and fostering positive relationships, Appreciative Advising aims to make a lasting impact on academic and personal success.
Visit to find out more. For registration, please complete this .
At the , we’re dedicated to advancing the practice of appreciative advising through innovative training, research, and resources. As a leading center for the Appreciative Advising model, we strive to equip educators and advisors with the tools and strategies necessary to foster positive, student-centered advising experiences.
The course offered by Florida Atlantic University's Online Programs is designed specifically for lead advising coordinators who seek to enhance their skills in fostering a positive and effective administrative environment. This course emphasizes the principles of appreciative inquiry, focusing on identifying and leveraging strengths within an organization to drive innovation and improve outcomes. Participants will gain valuable insights into creating a supportive and engaging atmosphere for both students and staff, enhancing their leadership capabilities, and promoting a culture of collaboration and growth. Ideal for those aiming to advance their administrative strategies and cultivate a thriving educational community, this course provides practical tools and strategies for leading with positivity and impact.
Advisor wellness refers to the holistic well-being of academic and career advisors, acknowledging that their health and satisfaction directly impact their effectiveness and the quality of support they provide to students. This concept encompasses physical, mental, and emotional health, recognizing that advisors who are well-balanced are better equipped to handle the demands of their roles and foster a positive environment for student success.
Advisors at universities play a crucial role in guiding and supporting students, but this demanding role can sometimes lead to burnout and compassion fatigue. To avoid these challenges, it's essential for advisors to implement self-care strategies, set clear boundaries, and seek regular support from colleagues or supervisors. Prioritizing a balanced workload, engaging in professional development, and taking time for personal rejuvenation can also help maintain well-being. By fostering a supportive work environment and practicing mindfulness, advisors can sustain their effectiveness and continue to offer compassionate guidance to students.
View Avoiding Burnout and Compassion Fatigue here
Bay Advisor Resources
Positive Alert: Automated Emails explores the use of automated emails to provide positive reinforcement to students. It details how these emails can acknowledge students' achievements and progress, aiming to enhance motivation and support their academic journey.
Academic Prompt: Automated Emails to Students outlines a strategy for using automated emails to encourage student engagement and academic success. It provides insights into how these emails can be used to prompt students about important resources and academic progress, aiming to enhance their overall performance and retention.
Appointment Campaigns are essential to the Navigate workflow, designed to enhance student engagement through targeted outreach. When creating these campaigns, it’s important to consider strategic questions, such as the intended impact on specific student populations and the ideal launch strategy—whether centralized by unit leaders or integrated into individual staff workflows. This structured approach allows East Bay to effectively reach out to students, fostering better communication and support.
Appointment summary requirements and guidelines is for creating appointment summaries and notes in Bay Advisor, a tool designed to enhance communication and coordination among advisors at CSUEB. It distinguishes between appointment summaries, which detail specific advising encounters, and notes, which capture information obtained outside of appointments. The guidelines emphasize transparency, confidentiality (in accordance with FERPA), and best practices for documenting student interactions. Proper documentation supports a more personalized advising experience and helps build an institutional memory of student support.
The Coordinated Calendar Outreach Overview in Bay Advisor, provides a comprehensive framework for managing and enhancing academic and extracurricular activities across campus. This tool integrates various scheduling needs into a unified system, ensuring that all events, appointments, and deadlines are effectively coordinated.
For more information and to start utilizing the calendar system, click here to access the detailed overview.
This guide provides instructions for professors on how to issue academic prompts or referrals through Bay Advisor. After logging in, faculty can select a student from their courses and access their overview page to issue a prompt. Various options are available, including Positive Alerts, which send encouraging messages, and Academic Alerts categorized by level, each with different follow-up actions. Referrals can direct students to specific resources, with automated messages prompting them to seek assistance. The guide emphasizes the importance of adding comments to aid advisors in supporting the student effectively.
Managing a Case from an Academic Prompt issue academic alerts through Bay Advisor, a feature introduced by Academic Programs and Services (APS) in response to faculty concerns about supporting students outside of the midterm progress report campaign. Initially rolled out in fall 2019, the process is now available campus-wide. Advisors receive notifications via email when a case is assigned to them, allowing them to access and manage all open cases through Bay Advisor. Each case is typically assigned to the advisor of record, and collaboration among advisors is encouraged for effective student support. Advisors can add notes and update case statuses, and they must close cases with an explanation, ensuring that communication is maintained with the alert issuer. Closing a case also triggers an automated email to the professor, summarizing the outcome and any relevant comments.
Referral: Automated Emails to Students outlines a system for sending automated referral emails to students and resource centers. It describes how these emails can guide students to campus resources, support services, and academic opportunities, with the goal of improving their engagement and success. The referred to center also conducts its own outreach to the student once the referral is issued.
Creating Student Lists can be vital to effective case management for advisors. This resource is intended for use by faculty and staff advisors, and administrators to facilitate academic planning and student support initiatives.
Bay Advisor is a great facilitator of communication with students. The Texting feature is open to all advisors, but please read the texting guidelines first. Users are encouraged to follow these guidelines to ensure effective and professional communication. For further questions, contact bayadvisor@csueastbay.edu.
Advisors are advised to update their Bay Advisor Availability Tab by inserting their Zoom Personal Meeting ID (PMI) and password in the URL/Phone number and Special Instructions for Students sections. This ensures that the Zoom meeting details are included in automated appointment confirmations and reminders sent to students. Advisors should also adjust Zoom settings to use their PMI and match the password with what is posted in Bay Advisor. Additionally, enabling the Zoom waiting room feature is recommended to manage back-to-back meetings more effectively. To see a step-by-step guide, go here.