SMART Actions Highlights
What do we mean by “S.M.A.R.T.” Actions?
- Specific
- Measurable
- Actionable
- Relevant
- Time-Bound
High level observations from SMART Actions Collection:
76 total departments reported SMART actions:
Recurring Campus Themes:
- Increase student, staff and faculty retention with an emphasis on cultivating a community of care
- Equity, Inclusion and Anti-Racism training across the entire campus community
- Support workforce development by graduating career-ready students
- Review administrative procedures to reduce complexity and burden
Divisional Highlights:
Academic Affairs
- Student Success
- Facilitate career readiness and create a sustainable pipeline to internship opportunities leveraging alumni and community connections.
- Identifying the causes of D and F grades and unauthorized withdrawals (DFW) and implementing support to reduce and eliminate.
- Equity, Inclusion and Anti-Racism
- Developing Diversity, Equity, and Inclusion (DEI) teaching practices that improve the success of students from underserved backgrounds.
- More inclusive syllabi incorporating BIPOC scholars and authors.
- Recruit diverse faculty in tenure-track searches.
- Research and Innovation
- Increase application counts towards available grant opportunities to foster and support a research-oriented culture.
- Increase and diversify the number of faculty and students engaged in Research, Scholarship, and Creative Activities (RSCA).
- Organizational Excellence, Financial Sustainability and Growth
- Review all administrative procedures to reduce complexity and burden.
- Increase student employment opportunities.
- Provide enhanced and consistent shared training for employees.
- Outreach and Engagement
- Create an engaging and inclusive student experience that incorporates best practices for rapid rapport building.
- Regularly facilitate community building and professional development events for students, faculty, staff, and alumni throughout the year.
Student Affairs
- Student Success
- Increase engagement through program orientations, workshops, events, student leadership opportunities, and incorporation of a curricular approach that includes intentional interactions to build relationships that promotes retention and graduation.
- Elevate partnerships across campus that provides opportunities for student insight and assists in shaping the future of the University through their stories.
- Equity, Inclusion, and Anti-Racism
- Review current processes to be inclusive of Diversity, Equity, Justice, and Inclusion (DEJI) practices.
- Partner with Diversity & Inclusion Student Affinity & Resource Centers (DISARC) and Diversity Office to increase DEJI programming and training opportunities for all students.
- Research and Innovation
- Development of Institutional Effectiveness & Research (IER) dashboards that will be used to make informed decisions and allocate resources to support our students.
- Organizational Excellence, Financial Sustainability and Growth
- Increase departmental advisory groups that are comprised of students, campus partners, and community constituents that will be responsible for reviewing program outcomes and making recommendations.
- Provide enhanced marketing that is supportive of students' experience providing ease to find activities, events, workshops, and resources.
- Identify administrative barriers and develop ways to streamline processes for ease of access for students.
- Outreach and Engagement
- Build a cohesive plan to increase enrollment that is supported by departments across campus that brings the campus experience to life with a focus on Student Success.
- Increase social media presence across the division that will be used to promote the student experience.
Administration and Finance
- Student Success
- Expand work accomplished through collaborations with ITS and admissions, marketing, recruiting, student tracking, accreditation, and other packages developed by ITS on Salesforce into other programs / colleges/ undergraduate recruiting
- Equity, Inclusion and Anti-Racism
- Train all staff and managers on diversity, equity practices, and inclusive actions
- Reduce or eliminate the use of legal names when a chosen name has been made known to the university on all software systems
- Review the recruitment process to ensure all aspects align with DEI best practices
- Organizational Excellence, Financial Sustainability and Growth
- Reduce timeline for work order submission process
- Reduce turnaround time for travel expense reimbursements
- Streamline the new employee onboarding and recruitment processes
- Streamline the Information and Communication Technology (ICT) Software Procurement process
- Update the Emergency Operations Plan, train Emergency Operations Center staff, and hold tabletop exercises and workshops
University Advancement
- Equity, Inclusion and Anti-Racism
- Recruit/retain diverse faculty, staff reflective of student and community
- Organizational Excellence, Financial Sustainability and Growth
- Enhance fiscal sustainability via increased enrollment and external fundraising
- Outreach and Engagement
- Brand identity/Website redesign
- Partner with Planning & Enrollment Management (PEM) on recruitment/retention efforts
Zoom Recording:
| Date: March 9, 2023 | Recording Link: | Passcode: iH2cjf%c |
SMART Actions Data Lookup:
Internal SMART Actions data is available in a searchable format for Cal State East Bay members.